Sep 05, 2023

Privacy Policy

The protection of your private information is important to us, which is why we have limited the use of said information through our Privacy Policies, which are detailed below, they are part of and adhere to our Legal Policies and our Terms and Conditions.

If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through our website, and/or any related services, sales, marketing or events as defined in all our Legal Policies.

‍Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

1. WHAT INFORMATION DO WE COLLECT?

We collect personal information that you voluntarily provide to us when you register for the Services, express an interest in learning more about us or our products and services, participate in activities on the Services, or contact us in any other way.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use.

The personal information we collect can include the following:

‍Publicly Available Personal Information.

We collect email addresses; and other similar data.

‍Personal Information Provided by You.

We collect app usage; data collected from surveys; and other similar data.

‍Payment Data.

If you make purchases, we collect data such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument.

All payment data is stored by Stripe and/or Paypal.

You may find their privacy policy link(s) here:

‍https://stripe.com/en-in/privacy and https://www.paypal.com/en/webapps/mpp/ua/privacy-full.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

‍Information automatically collected

‍We automatically collect certain information when you visit, use or navigate the Services.

Your IP address, browser and device characteristics, operating system, preferred language, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information may be included in this information even though it does not specifically identify you (like your name, identity or contact information).

This information is primarily required to ensure the security and operation of our Services, as well as for internal analytics and reporting. We, like many other businesses, collect information through cookies and other similar technologies. Identifiers used online. We collect devices, cookie identifiers, and other similar data, such as those used in analytics and marketing.

2. HOW DO WE USE YOUR INFORMATION?

We use personal information collected via our Services for a variety of business purposes described below.

In order to enter into or carry out a contract with you, with your consent, or in order to comply with our legal obligations, we process your personal information for these reasons based on our legitimate business interests.

We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive: To facilitate account creation and logon process.

If you choose to link your account with us to a third-party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract.

Request Feedback. We may use your information to request feedback and to contact you about your use of our Services.

To deliver services to the user. We may use your information to provide you with the requested service.

For other Business Purposes. We may use your information for additional business purposes, such as data analysis, spotting usage patterns, gauging the success of our marketing initiatives, and assessing and enhancing our services, goods, marketing, and customer experiences.

In order to prevent it from being linked to specific end users and from containing personal information, we may use and store this data in aggregated and anonymized form. Without your permission, we will never use identifiable personal information.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We only disclose information with your permission, as required by law, to deliver services to you, safeguard your rights, or carry out contractual obligations.

We may process or share data based on the following legal basis:

Consent.

We may process your data if you have given us specific consent to use your personal information in a specific purpose.

Legitimate Interests.

We may process your data when it is reasonably necessary to achieve our legitimate business interests.

Performance of a Contract.

Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

Legal Obligations.

If necessary to comply with the law, governmental requests, a judicial proceeding, a court order, or other legal process, such as in response to a court order or a subpoena, we may be required to disclose your information (including in response to public authorities to meet national security or law enforcement requirements).

Vital Interests.

When we believe it is necessary to look into potential policy violations, prevent or take action regarding suspected fraud, situations involving potential threats to the safety of any person, or as evidence in legal proceedings in which we are involved, we may disclose your information.

Business Transfers.

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Advertisers.

When you visit the Services, we may use third-party advertising companies to serve ads. These companies may use information contained in web cookies and other tracking technologies about your visits to our website(s) and other websites to provide advertisements about goods and services of interest to you.‍

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

Unless otherwise required by local law, we retain your information for as long as required to achieve the goals outlined in this privacy statement.

Unless a longer retention period is required or permitted by law, we will only keep your personal information for as long as it is necessary for the purposes outlined in this privacy policy (such as tax, accounting or other legal requirements).

No purpose in this policy will require us keeping your personal information for longer than the period of time in which users have an account with us.

If we no longer need to use your personal information for any legitimate business purposes, we will either anonymize it or delete it. If this is not possible (for instance, if your personal information is stored in backup archives), we will securely store your personal information and keep it separate from any other processing until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We aim to protect your personal information through a system of organizational and technical security measures.

To ensure the security of any personal information we process, we have put in place the necessary organizational and technical security measures. Please keep in mind, however, that we are unable to guarantee that the internet is completely secure. Although we will do our best to protect your personal information, you bear all risks associated with sending personal information to or from our Services. You should only use secure environments to access the services.

7. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect information from children under the age of 18 or market to them. By using the Services, you certify that you are at least 18 years old or that you are the parent or legal guardian of the minor dependent and agree to the use of the Services by the minor dependent. If we become aware that a user under the age of 18 has provided us with personal information, we will immediately deactivate the account and take reasonable steps to ensure that the information is removed from our files.

If you become aware of any data, we have collected from children under age 18, please contact us.

8. WHAT ARE YOUR PRIVACY RIGHTS?

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You may review, change, or terminate your account at any time. All the Personal information we gather is under your account admin panel.

‍You have certain rights under Panamanian data protection laws. These may include the right to I request access to and obtain a copy of your personal information (already available on your account dashboard), (ii) request rectification or erasure (already available on your dashboard), (iii) restrict the processing of your personal information (you can opt out), and (iv) data portability if applicable. You may also have the right to object to the processing of your personal information in certain circumstances.

Please use the contact form to make such a request. Any request will be considered and handled in accordance with applicable data protection laws. If we are processing your personal information with your consent, you may have the right to withdraw your consent at any time. Please keep in mind that this has no bearing on the legality of the processing prior to its withdrawal.

If you have questions or comments about your privacy rights, you may contact us.

Account Information

‍If you would at any time like to review or change the information in your account or terminate your account, you can:

Update your user account by logging into your account settings. We will deactivate or remove your account and any associated data from our live databases upon receiving your request to terminate your account. To stop fraud, address issues, help with any investigations, enforce our Terms of Use, and/or satisfy legal requirements, some information may still be kept in our records.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

To opt-out of interest-based advertising by advertisers you can use this tool https://optout.aboutads.info/?c=2&lang=EN.

‍Opting out of email marketing: You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below.

You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account.

9. DATA BREACH

A privacy breach occurs when personal information is accessed, collected, used, disclosed, or disposed of without authorization. When we believe you are at risk or will suffer serious harm as a result of a data breach, we may notify you. A data breach, for example, may cause serious financial harm or harm to your mental or physical well-being. If we become aware of a security breach that has resulted or may result in unauthorized access, use, or disclosure of personal information, we will promptly investigate the matter and, if applicable, notify the local authority.

10. DATA COLLECTION AND PROCESSING

In order to provide website owners with advanced analytics, we gather specific data from the site’s visitors. However, our system does not gather any personally identifiable information about you; instead, it gathers general user behavior that is unrelated to any specific identified user.

In this case ‘Visitors’ are the users who open any microsite of our services.

  • A Unique identifier (UUID), along with other UUIDs generated for that particular visit session and page, is generated and assigned to the visitor’s browser when they first visit the website.
  • The IP address of the visitor is only used to determine the visitor’s country and is never stored in our database.
  • We do not store information like the IP of the visitor for identification or do any fingerprinting.
  • Due to the fact that we offer a variety of analytics to our clients, data collection may vary from website to website and depending on their plans.

11. TRACKING

As previously mentioned, our services offer various tracking capabilities for our customers, which may include but are not limited to:

User Analytics: We may collect anonymous data on user interactions with our customers’ microsites to gain insights into user behavior and preferences.

Performance Metrics: We track the performance of microsites hosted on our platform to ensure optimal functionality.

Marketing and Advertising: Our customers have the option to integrate third-party pixels and tracking technologies for marketing and advertising purposes. These may collect data for targeted advertising and analytics.

12. DO WE MAKE UPDATES TO THIS POLICY?

Yes, we will update this policy as necessary.

We might occasionally update this privacy statement. An updated “Revised” date will be used to identify the updated version, and it will take effect as soon as it is made available. In order to stay informed about how we are protecting your information, we encourage you to frequently review this privacy statement.

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